TUI BLUE Suite Princess Adults Only

Stayed here for 2 weeks and absolutely loved it we could have stayed longer we enjoyed it that much. If you’re looking to relax and chill out then this place ticks all the boxes. We stayed in room 0206 I think which is just past the pool down the steps and is on the quiet side with fantastic views over the beach and sea and the room was cleaned every day. All the staff were fantastic always friendly and happy to help. The food was good you could always find something to eat make sure you book a meal at the Culinarium you get 1 free meal per stay. I wouldn’t bother going premium we spoke to a few people who did and said it’s not worth it. One of the big things is you can’t reserve a Sunbed before 10am unless you are physically on it but there’s plenty of sunbeds never struggled to get one. We got a taxi from the airport cost us £75 Euros the Tui rep said it was 1 hour 40 minutes on the coach but we did get the coach back and it was ok. If you want to get involved in some stuff the animation team walk around telling you what’s on but downythe Tui blue app it tell you everything you need to know about the hotel.

We stayed at The Tui blue suite princess for 7 days 8th to 15th August 2026. The we being my extended family of 9 adults. A month or so before arrival I took the option to book and select our 4 rooms. via the Tui app. It seemed a great idea keeping our family together. We booked rooms 7010- 7009 -7008-7007 at a total cost of 280 euros to be paid at hotel reception on arrival. My room selection was acknowledged by the hotel, who said we will do everything we can to satisfy your request & hope we can. On arrival at reception i was told the hotel could not satisfy my booking, and had only rooms 7010 & 7009 together. Other family members were given rooms on floor 4. I was then asked to pay for rooms 7010 & 7009. I refused because my booking had not been honoured by the hotel. The unhelpful & not very polite reception wouldn't hand over any keys to rooms unless I paid for the two rooms ..£127. The argument lasted half an hour so reluctantly I paid. This spoilt the first few days of our holiday until my family agreed to put the nastiness of our arrival behind us and move on. Not even complain to the Tui rep as not to bring it all up again. Will any of my family visit this hotel again definitely no, will we book holidays with Tui again well that may depend on their response to this review, but currently no.

Positives and negatives. Firstly the location is a little challenging if you have mobility issues there are steps and ramp to exit the hotel to the small beach and town, but only if mobile. Inside the hotel everything is accessible and really good if you have mobility issues. There are a few shops in the hotel at comparable prices to the shops outside. The bus stop is about 8mins walk along a straight road. The views from the hotel are stunning and all rooms have sea view. The rooms are large and have some upgrades needed but are clean and have a fridge, TV lots of space and sunbeds on balcony. The air-conditioning in the rooms is not great with some being too hot. Reported it to the hotel they tried but it's old and in need of upgrade so cannot be fixed to the right standard. The rooms are quiet and you do not hear other guests. Blackout curtains are great as well. Cleaners come daily. The pool area is lovely and the no reserving sunbeds is welcome. The entertainment team from TUI are great and you can enjoy evening entertainment as well. Unfortunately the piano bar was too hot to sit in. I felt sorry for the singer. No fans or air con in August! The food was good and we all managed to find something we enjoyed. Unfortunately the dining room was not air-conditioned so a few of my family could not manage eating in there every night. We ate outside at lunch which is ironically cooler than the inside restaurant for evening meal under shade with a breeze. Other people got by with table fans at their evening meal. The hotel really needs to sort this out for July and August. We took the hotel provided free bus to Puerto Mogan which is a nice touch. Overall we loved the food, room decor and size, entertainment, pool but could not deal with the hot rooms and hot dining room and piano bar. If this is sorted we could return or perhaps in November. It is such a shame because apart from air con it was lovely. I appreciate it is August but all hotels I have worked in or stayed at have air conditioning on in common areas at the hottest time of the year it's not unreasonable for a 4 star hotel to provide this.