This comfortable hotel boasts an ideal position just minutes away from the beach in San Antonio Bay, in a quiet area and close to the vibrant nightlife in one of the most tourist towns of the island. There is a bus stop nearby for those who might need to use the public transport and there are plenty of nice beaches easy reachable such as Cala Gració at 3 km away and Cala Conta at around 9 km away. This hotel is provided with a range of modern amenities and services for a pleasant stay, including all outer guest rooms with a private terrace, individual air-conditioning facilities and a fully-equipped en-suite bathroom. For added comfort, guests can find a laundry room and other facilities such as a swimming pool for adults, recreational services like a ping-pong table and a billiard. Every morning visitors can also try a delicious breakfast buffet.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
when we first arrived everything was okay, then when we got to the rooms everything god worse by the second, we were given hand towels with massive holes in and they were supposed to be used for drying yourself after the shower aswell, then when we went to reception to ask for bigger towels and ones without holes the rude man said “they are for the floor” but it was the only towel in the room, we argued back and forth for about 5 minutes just to get 2 big towels, ive never known someone be so rude!
staff allowed all my friends to enter up the stairs but randomly refused me, I have attached pictures of this man at reception who verbally abused me and threatened to “take my fkn phone” he was very aggressive which was frightening as I am a 5ft small female who was alone as he separated me from my friends ! He is clearly 50 years older at least and was making me feel intensely uncomfortable! I have never received such disgusting reception as I have here! This hotel is one to avoid !
Location is perfect, close to beach bars and restaurants, everything was easily accessible. Hotel itself nice, clean and modern.
We had a bedroom for three adults - what they don’t tell you in advance is the third bed is actually a futon on the floor which has to be made up into a bed...
Staff were really hit and miss, some were polite and friendly others were rude and didn’t engage which we found really unusual!
We had an awful experience the first night we arrived, 5 of us used the lift up the third floor (lift states max 6 adults) the lift got stuck and we were stuck between two floors, we finally got the attention of some staff and they told us they would have to call an engineer which would be a 20 min wait- there was little reassurance, the doors were banging back and fourth inside of the lift exposing the walls and shaft of the lift which felt extremely menacing, hot, noisy and claustrophobic. A member of staff managed to push the lift doors apart for three of us to squeeze through between floors climbing up before the doors suddenly slammed shut and started banging together with two of us still trapped inside. Upon release one of the members in our group had a severe panic attack and was sat to the near side of the lift trying to regulate his breathing, the staff member shouted at us saying there was too many of us in the lift and stormed off angry. We then had a second member of staff approach us and he asked why we were making a scene, I explained my friend was having a panic attack and his response was to get up off the floor and go to our room. Absolutely appalling.
This hotel was on Jet2 recommended as a Vibe hotel, this is 100% not a vibe hotel. You are not allow to smoke around the pool area, no drinks allowed near the pool, we got moaned at for playing music on our balcony also.
Bar staff were all lovely, always very pleasant, helpful and and cheery...
Cleaners also very smiley and came every day to clean and with fresh towels. Good location, close to bars, restaurants and shops.
However, the old man who worked regularly at night is the most horrible and rudest person I have ever met. He often complained about everyone and everything, shouting, threatening, refusing to help and being plain rude. One night we had him at our door at 9pm complaining that we were too loud. He then came back later on when we arrived home after being out complaining that we were talking too loudly.
Overall, hotel is average. Clean, good location, good pool. However, the night time staff would have ruined our whole stay if we hadn’t had met the nicest people within the hotel who made our whole holiday.
Me and my friend (two girls) stayed for a weekend trip to the island. The location is excellence, next to the main bus terminal and close to the beach. People, unlike us who like a walk can reach so many places easily. I have not the highest expectations or standards when it comes to hotels so this did just fine...
It suits youngsters and the party crowd Overall. The breakfast was nice as well but we didn't eat anything else there as we were mostly out.
There is a occuring issue with theft from the rooms which I had read in other reviews and while we were checking in a girl came down distraught because 650 euros were missing from her room. In my opinion this wasn't handled correctly as reception had no empathy what so ever and more concerned not to be accused of theft for other guests to hear. Naturally we made sure we had and paid for the safe. So I would probably avoid leaving cash in the room because this wasn't a one off.
We are easygoing people and if the price is right I would stay here again however with some precautions.