18 Photos
  • Tenerife
  • Puerto de la Cruz
  • El Tope Hotel

El Tope Hotel

TripAdvisor Review
Spain, Europe
Puerto de la Cruz

The Gran Hotel El Tope boasts a spectacular location with panoramic views of Puerto de La Cruz and the fabulous Valle de la Orotava. In addition, it's also adjacent to the Martianez Shopping Centre, which is less than a five minute walk from the Atlantic Ocean beach and next to the fabulous swimming pool complex, Lago Martianez. The hotel is also only 25 and 90 kilometres from the airports Tenerife North and Tenerife South, respectively.

A fantastic location in Puerto de la Cruz:

Each room is spacious and bright, with a unique and elegant character, where every detail makes a difference. The en suite facilities include a fully equipped bathroom, hair dryer, a television, telephone and air-conditioning, as well as an optional safe and mini bar (at a fee). You will also have the additional benefit of a balcony which will either have a spectacular mountain view or sea view.

The swimming pool is located in a unique setting surrounded by luscious green vegetation and manicured gardens. The presence of the Atlantic Ocean, while sunbathing beside the swimming pool, will provide you with an overwhelming feeling of peace and tranquility. El Tope's staff will attend to your needs at the swimming pool bar and will ensure that you have everything you require while you relax under the sun.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

Holiday Deal Finder

Prices in the calendar are based on the cheapest room(s) available and your search criteria

7 nights
Bed and Breakfast
No prices found. Try changing the duration, board basis, airport, guests or selecting another month.
MonTueWedThuFriSatSun
1
n/a
2
n/a
3
n/a
4
n/a
5
n/a
6
n/a
7
n/a
8
n/a
9
n/a
10
n/a
11
n/a
12
n/a
13
n/a
14
n/a
15
n/a
16
n/a
17
n/a
18
n/a
19
n/a
20
n/a
21
n/a
22
n/a
23
n/a
24
n/a
25
n/a
26
n/a
27
n/a
28
n/a
29
n/a
30
n/a
31
n/a

Facilities

  • Swimming pool
  • Restaurants
  • Bars
  • Gym
  • Tennis court
  • Gardens
  • Massages*
  • Wi-fi
  • Hairdresser salon*
  • *Some facilities may incur an additional fee

Room Types

Twin Seaview Room
View description & photos
Twin Mountain View
View description & photos

The Local Area

The Gran Hotel El Tope boasts a spectacular location with panoramic views of Puerto de La Cruz and the fabulous Valle de la Orotava. In addition, it's also adjacent to the Martianez Shopping Centre, which is less than a five minute walk from the Atlantic Ocean beach and next to the fabulous swimming pool complex, Lago Martianez. The hotel is also only 25 and 90 kilometres from the airports Tenerife North and Tenerife South, respectively.

Trip Advisor Reviews

TripAdvisor Review

Wish I’d read the reviews first

We came here for a 4 day break, we arrived late and the man on the desk was very nice. However when we got to our room we didn’t have a balcony (we had this stated on our booking) we did get our room changed but the balcony looked over to some amazing views it’s blocked with a horrible Perspex glass so unless you stand up you can’t see anything. We only had breakfast included which had a lot of variety of very strange foods!! Sprouts and carrots was a veggie option one morning?? This hotel is not close to the beach or bars it requires going down a very steep hill or 50+ stairs, there is no music round the pool, no games , no activities, no pool snacks, Real lack of atmosphere, there was a mention of pool towels? This was never offered to us...

The staff in the breakfast room were not friendly at all,

The rooms are large and the shower was great but there is no tea/coffee making facilities and the beds are so hard and uncomfortable.

The evening entertainment consisted of a very bright lit room with a singer, we was only there 4 nights and she played twice in that time so not much variety.

I don’t recommend this hotel to families, or people with mobility issues. I’m glad we stayed no longer than 4 days

We spent most of our time out of the hotel , lots of nice bars and restaurants. We even paid to go into the huge swimming pool next to the sea !! Amazing!!

Read more
TripAdvisor Review

Lovely hotel don’t be put off by bad reviews!

I stayed here with a friend for four nights. Every day our rooms were cleaned, beds made, new towels and toilet paper etc. On our arrival they had provided a bottle of bubbly as I had explained prior to our visit that we were celebrating my friends birthday, it was such a nice touch! We had the sea view with a balcony and would highly recommend this room as the view was amazing! The hotel is beautiful and spacious and we found all staff to be very welcoming and accommodating to anything we needed...

We only had breakfast included, and we both felt the variety of food was good! They had pastries, warm normal breakfast foods, yoghurts and fruit and salamis etc there really was something for everyone. Also breakfast running until 10:30 is really good. The pool area was on the smaller side but more than ample for what we needed, it was never busy and often had the pool to ourselves anyway. Plenty of sunbeds available and it was always manned. I did not use the gym but I did see it, it is a small gym but there were free weights and cable machines. There was also a beauty parlour in the hotel. I would advise those staying to try Lago Martiánez, it’s about a 5/10 minute walk from the hotel and costs $5.50 to get in but there are over 5 pools, the pools are beautiful there and the staff are so friendly - the man on admission even remembered us on our second visit! The cocktails are beautiful there and good prices too. The hotel is located on a hill but both my friend and I didn’t find this a problem but I could see how those with mobility issues may struggle slightly. There’s plenty of options when you walk down for food and shops etc, there is a supermarket really close to the hotel also. This hotel is really close to the Agatha Christie steps which is a must see! I would also recommend those going to this hotel to go to Loro Parque, it is a really good day out. There are free trains going near the McDonald’s by the hotel which are beautiful to go on as you can see the area. Overall, the hotel was beautiful and we could not fault our service. The location was perfect for us.

Read more
TripAdvisor Review

Lovely hotel

Firstly please ignore the bad reviews. This hotel hits all the right places. My room was spotless, very spacious, bed comfy , the shower was amazing always plenty of hot water and a beautiful view...

Food plenty of choice. Must say lunchtime very limited as no buffet, served off a menu. The staff work really hard at making you feel welcome a little wave if not serving you. Meet some lovely people, some who having been going there twice a year, for the past 18 years. That alone speaks for its self. Probably not the best places if you have mobility issues as up a steep hill or about a million steps .

Read more
TripAdvisor Review

Heaven holiday

We had our stay in hotel El Tope in April 2022 and I’ve been really surprised ( in good way ). first of all we arrived at the hotel around 1 o’clock at night after a very long journey and a delayed flight, and we’ve been welcomed with little meal , which to us meant a lot at that time , as we been starving lol. The food provided was lovely , big variety of pastry , fruits , types of breads , salads , warm meals , yogurts , grilled and desserts...

A lot of light food , mainly vegetables dishes, variety of cheeses which is very good for hot season. They had drinks for any taste. The housekeepers doing a great job , as the whole place is literally shining of cleanliness, room been cleaned everyday and towels changed constantly. The staff from restaurant working hard and doing a great job. Friendly , nice , even if their English was not as good they still tried to make everything comfortable for us. The hotel is located on a hill so this can be a little inconvenient. Reception staff friendly and helpful as well. I have to admit I have been bit scared reading the bad reviews but the things changed as soon as we stepped in the hotel. Is true , many elderly people there as I read , but this have nothing to do with the hotel. Why would you care who is sitting next to your table ? :) I liked their idea with “a la carte” service for lunch , if they wold do it buffet type , a lot of food would go to waste. El Tope been a good choice and I will come back any time. The town itself is a little heaven. Good job El Tope team , hope to see you again !

Read more
TripAdvisor Review

Family Holiday

We stayed here for 10 days in April 2022. The hotel looked nothing like the photos. The staff were extremely rude and unwelcoming to the point we actually had to speak to a manager about the way we were treated by a particular member of staff...

The food wasn’t up to our standards so ended up eating out most days even though we had paid for all inclusive. We found it strange how we paid for all inclusive and yet we were unable to get a drink until 11am as that’s when the downstairs bar opened and any drinks ordered after 11pm we had to pay for. We were constantly asking for toilet roll as the cleaners wouldn’t replace empty rolls and found they weren’t the best at cleaning our room. The shower in our room was broken and it was a slight hazard for our 3 year old daughter who kept hurting herself on the drain in the shower. We seemed to be happier when we weren’t in the hotel as the customer service was just shocking. The only decent thing about it was the bed itself. We shall not be returning.

Read more
Read more reviews