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  • Tenerife
  • Puerto de la Cruz
  • Monopol

Monopol

TripAdvisor Review
Spain, Europe
Puerto de la Cruz

This hotel is situated in an open pedestrian street, just a 10-minute walk from the old town and the sea, near a colourful flower market. Tenerife Norte airport is at 23 km distance. This hotel has been managed by the same family for over 75 years, and combines excellent location with home-like hospitality and top-notch services. From the Canarian wooden balconies, to a typical patio, where palm trees and tropical creepers climb up to the glass roof, surrounded on all sides by hand-carved verandas, everything about this hotel invites guests to stay. It has been incorporated a heated pool and a sauna, and in the evening, guests can pair their dinner not only with a nice drink, but with the excitement of a theme night featuring local dancers.

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7 nights
Bed and Breakfast
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Facilities

  • 24-hour reception
  • Wired Internet*
  • Wi-fi
  • Sun terrace
  • Bar
  • Restaurant
  • Poolside snack bar*
  • Sun loungers
  • Children playground
  • Game room
View all
  • *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good577 reviews
Excellent
144
Very Good
249
Average
123
Poor
38
Terrible
23
Location
Cleanliness
Service
Value
TripAdvisor Review
Good (ish) stay

Overall we had a good stay at Monopol. (Room 139, sea views & direct pool access from balcony) Pros: Great location right by the main strip close to plenty of bars and restaurants. Beautiful and quirky reception with palm trees inside the hotel. Staff are friendly and helpful. Rooms, bedding and towels very clean. Our room also had direct access to the pool from our balcony which was very convenient. There is a pool and a hot tub and a sauna. Cons: Breakfast is basic and a bit bland. You won't go hungry but not the best breakfast we've had. Bathroom has a bad drainage smell in the mornings which seems to come up the plugs and toilet. No pool bar - the only way you can get food & drinks ordered to the pool is by walking through the hotel and ordering from Don Carlos restaurant next door to the hotel which is a bit inconvenient having to walk through in your swim wear. No air con in the rooms, there's a ceiling fan which blows hot air around and our bedroom was absolutely boiling at night. Mini fridge wasn't cold. You only get 30 mins free WiFi a day and then you have to pay for it. You also have to pay to use the safe. Overall though, an enjoyable holiday, a good stay and you get what you pay for.

TripAdvisor Review
Great location in the centre

The hotel is in a great location in the centre of Puerto de la Cruz which makes the hotel a great base for the town and getting to the transport links like the bus station. It is a lovely old hotel and the staff on reception were very friendly and helpful.

I had an upgraded single room in the newer looking back part of the hotel but it was a tiny single room with the bathroom being a little tired and the loo flush hanging a bit. The view from the patio door and balcony was of everyone else’s balcony and the pool and the seats by the pool. It wasn’t a room at the lovely wooden balconied front of the hotel but with everything considered it was ok for a couple of nights.

There is wifi in the hotel but it times out and it seems the free option is only for a short while and the device cannot connect again for thirty minutes. There is no air con in the room just a fan which was fine when I was there but may be a problem in high summer.

The breakfast was a good spread ranging from eggs, bacon, fruits, breads and it was tasty as they were making only a few bits at a time, like the eggs being done when needed so the food was always fresh. The restaurant has a view to plaza Europa and the front.

Review by Ray S Hertfordshire
TripAdvisor Review
Enjoyable stay in a lovely old traditional hotel

We stayed here for one night while visiting Puerto de la Cruz. The hotel is in traditional style and is full of wooden beams and plants and has a really lovely feel and the staff are welcoming and helpful. Our bedroom was on the 3rd floor and was basic as was the bathroom and could do with some updating however was spotlessly clean. There is no air conditioning but has a ceiling fan above the bed which did help. Our balcony was large and we had a fantastic view over the sea which was unexpected as I had only booked a standard room with a balcony.

Breakfast was ok but nothing special with limited choice.

The best thing about this hotel is the location it right opposite a beautiful church and near to all the restaurants and bars but in a quiet area opposite the sea.

I would definitely recommend this hotel if you are looking for a basic traditional hotel in the lovely old part of Puerto de la Cruz

Review by susan94970 Leicester, United Kingdom
TripAdvisor Review
Good location but…

Stayed here for a week which was probably a few days too long. We booked a double bed with balcony but first room we were given was twin and was directly over the road which made it impossible to sleep. We asked to be moved and the receptionist happily did this for us the next morning. Our next room was fine, terrace leading directly to the pool which was nice. However the rooms are very dated and in need of updating. We had a broken lampshade, mouldy bath seal, dirty paintwork and a number of other things that made the room feel tired and grubby, although the housemaids did a fantastic job at keeping the room clean. All the staff we dealt with were friendly and helpful.

As others have mentioned breakfast is mediocre at best, lots of empty dishes, limiting choices of food and not a great deal of fresh fruit etc.

The hotel location is fantastic for getting around and seeing the town. The building itself is also lovely and traditional but this hotel is in dire need of having some money spent on the bedrooms.

Review by carolharwood Plymouth, United Kingdom
TripAdvisor Review
Lovely Break

Lovely individual Hotel, lots of character, great location so handy for shops restaurants and sea. Breakfast excellent and staff very helpful. Could not fault. Would certainly recommend if you like older style rather than modern chrome and glass. Look forward to returning

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