Centro Yas island

Thank you very much for the hospitality! All the staff were extremely kind and friendly. Whatever issue we faced, they immediately found a solution. When we entered our room, we were surprised with a cake and balloons for our son. His birthday was one day after our check-out, but they still thought of it and our little one was very happy! The room was very comfortable and the view was amazing. We were also very close to the Yas Island parks. I highly recommend it!

This was our first time staying in Abu Dhabi for more than 24 hours with my parents. We were heading back home in North America and decided to have a 5 to 6 day layover in Abu Dhabi. Looking at hotels, we came across different hotels such as Hilton, Hyatt, Sheraton, and so forth. However, Yas Plaza Circuit caught my attention because it was in Yas Island and I wanted something away from the city.

The booking experience on IHG's website was a breeze and being a loyal IHG Club Member, I also received some extra perks such as 25% off food and non alcoholic beverages. 48 hours before checking into the hotel, we received an email from the hotel staff asking if there were any requests that we needed or any questions we had. I have never had this happen with any other hotel.

We arrived at the hotel, 1 hour before the actual check-in time and they were happy to accommodate us instead of waiting. Snow the front desk hotel staff was amazing and she explained everything to us. She was very patient and was able to answer our questions.

Shout out to the staff members: Snow, Hilal, Siya, Gobind, Ashley and Badrinath.

The room was very spacious for 3 adults and the sofa bed was the right size. It was nice to have 2 separate washrooms / bathrooms and the main bedroom was separate. The rooms were clean and tidy. All amenities were there and when we wanted items such as towels, tea bags, bottles of water, they were delivered upon time.

We were also informed that Laundry facilities (not dry cleaning) is free. This is a separate Laundry room past the door from the elevators when you head to the gym. The gym facility was spotless, tidy and had clean towels + water. It was great to see that the hotel uses the name brand - Life Fitness. They had equipment for cardio, core/abs, free weights, upper and lower body strength training. Would have been nice if they had a dedicated machine for bicep curls, but I am not complaining. The gym is open 24/7.

For meals, they do have a restaurant that is only open for breakfast buffet and this is where I give a shout out to Siya, Gobind, Ashley and Badrinath. Amazing staff and they take care of you from start to finish. Being vegetarians it was nice to find a good amount of Indian vegetarian options kept separately from the main buffet breakfast items. Price is also very reasonable too, especially when you factor in the 25% discount being a member. They have lovely fresh juices by the bar area and 3 coffee machines as well. For the pastries, it would have been nice to have more vegan friendly options.

Just a suggestion - it would be great if the restaurant also had lunch and dinner options, because the Indian Restaurant called Rangoli which is attached to the opposite hotel - Yaz Plaza Marina was not the greatest.

Some things that could improve:

a) Larger business center which is more quiet. I had to use the one at Yas Plaza Marina b) The main restaurant to have lunch and dinner options. c) The "small" cafe where you can purchase pastries and hot beverages could have been open a little later.

Overall, highly recommended place to stay and would be back on our next trip.