Visas

Vietnam:
Until 30th June 2021, a visa is not required for stays up to 15 days for UK citizens. From the 1st July 2021 and for stays longer than 15 days, a visa is required for entry into Vietnam. You can apply for an e-visa online at https://evisa. xuatnhapcanh.gov.vn. The cost of the visa is approximately USD$25 and will take roughly 3 working days. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote Mercury Holidays. The cost of the visa is £105. The visas take around 10 working days to issue and are only valid for 3 months from the date of entry. Therefore we recommend that you apply for your visa 8 weeks before travel, however, please be aware that your passport will be required for the application so make sure that you will not need it during this time. You can also visit the Embassy of Vietnam in London: 12-14 Victoria Road, London, W8 5RD. This visa information is a guideline only and is subject to change; up-to-date information regarding the process and fees will be advised at the time of calling the Travel Visa Company.
Please note, Irish citizens must accquire a visa when travelling to Vietnam, so please follow the above information to obtain a visa.

Cambodia:
If you have booked the Temples of Cambodia extension following your tour, you will need to purchase a visa for Cambodia costing USD $30 on arrival at the airport in Siem Reap. Please note that you will be required to bring a passport photo with you as well as USD $30 cash in order to apply for your visa on arrival in Cambodia.

Insurance

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

Payment

If booking more than 10 weeks before departure a deposit of £49pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.

Flight Information

All flights are operated by Vietnam Airlines.
Baggage allowance (per person): Each passenger is entitled to 23kg of hold luggage.
Hand luggage: One piece of hand baggage and one accessory not exceeding 12kg total weight for both. The total dimension of one hand baggage item must not exceed 115cm (56cm x 36cm x 23cm). The total dimension of one accessory must not exceed 40cm x 30cm x 15cm. Should you wish to take additional luggage you will need to pay extra at check-in.

Alternative Flights
Alternative flights are available, please contact us for details.

Health and Vaccinations

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

Physical Accessibility

This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot, and includes some climbing of stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.

Group Size

There is no minimum number of travellers for this extension however the main tour passenger numbers will apply for the main part of the tour. If in the unlikely event there are less than the required number of people booked on your main tour date then you may be asked to change to a different date. A full refund will be made available to you should this alternative not be suitable.

Tour Guide

This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of your trip. You will also be joined by a local guide in each of the cities which you visit, ensuring that you have first-hand knowledge at all times.

Currency Information

The currency in Vietnam is the Vietnamese Dong, known as VND. You can exchange your currency in Vietnam, however, US Dollars are widely accepted in Vietnam should you wish to keep an alternative currency on you. The currency in Cambodia is the Cambodian Riel, known as AHR. You can exchange your currency in Cambodia, however, US Dollars are widely accepted in Cambodia should you wish to keep an alternative currency on you.

Personal Expenses

You will need to take some extra money with you to cover any personal purchases, such as souvenirs, laundry and extra drinks and snacks. Approximately £100 - £200 will be sufficient for the duration of the tour, depending on how much of a bargain-hunter you are!