Palia La Roca

Location: Great to get to the beach very short walk get to the underpass, so don't have to cross the road, so a few minutes to the beach. The hotel is up a steep, but short hill. And it's about a 20minute walk to the marina, which is lovely. Was ideal to go to the beach and go back to the hotel for dinner as we were all inclusive. But we would sometimes eat out. A nice Italian nearby, Casa Alberto, worth a visit, and coast to coast is also worth a visit.

Atmosphere: Okay. The bar staff were amazing and the cleaning crew were lovely. The entertainment team had their favourite guests in the hotel and would often ignore some people. But if people spent a lot of time in the hotel and pool areas they would make of an effort with those people. Not a huge issue for us.

Hotel amenities: Pool was fine. It was clean, and ideal to cool off in. It wasn't too busy in June. There was water polo some evenings, which often ended in arguments and people going too far. Think the entertainment staff should have controlled this better, it was uncomfortable to watch.

The room was old and tired, apart from the bathroom that had been modernised, and had a great power shower. There was no cover / flap on the air con.

The drinks were typical what you'd expect for AI package. Cheap imitation, but could buy the better stuff. However the always had to be in plastic glasses, even on a night.

The twin beds were soooo uncomfortable and the sheets were like sandpaper. The pillows were too low with one pillow and too high with two pillows. We didn't get much sleep on a night.

The food was okay. Very similar food each day. Coffee / tea machine only on in the dining room on a morning. If you wanted one during the day it was in a paper cup from the bar area.

Overall the hotel was okay. Would I rebook to go here? No.

Wasn't awful, but wasn't great.

I was in a party of 4. I didn’t choose the hotel but looking at it online, I knew it wasn’t going to be my standard. I always go 4/5 star but went with the choice of the other 3 in the group. I wish I hadn’t. Two of the group had been the year before and said it was a great hotel. I suppose it depends on your standards!

Prior to my stay I contacted the hotel and asked for a high floor room that had been refurbished. I got neither! . The rooms we were allocated hadn’t been refurbished and were lost in the 1970’s. Basic! No kettle or fridge although I did hire one. Balcony was dirty and facing the pool. So noisy out there day and night! Non stop music and kids screaming etc. People sunbathing just below it so absolutely no privacy on balcony on in your room. Air con was very good as was pressure of shower. Bed was comfy.

The corridor carpet outside our ground floor room was full of massive stains, there were bars on the windows, wood chip walls, dirty scuffed paintwork and just generally run down. It gave an extremely bad impression.

Food and drinks were awful. I ended up just eating rice and chips or didn’t bother going for food at all. Very cheap cuts of meat and buffet just not appetising to look at. Ants swarming around the syrup which put me off at breakfast. I only ate croissants. All inclusive drinks were all watered down and were somewhat unrecognisable to taste!

The bar staff were lovely and the entertainment staff were constantly working. Staff in dining hall were somewhat short in their manner. There is a nice area off the bar with comfy seating facing the sea but the sofas and chairs could do with a good deep clean.

If you want a relaxing break, then this hotel is certainly not for you! People were queuing for sun beds when the pool opened at 10am and running to get their preferred spot! Loud music all day and noisy activities. Pool area needs attention as some areas very unkempt. Grass areas where sun beds are need a lot of attention! Overgrown bushes and dangerous drops.

The location is good. If you want a real drink, the bar across the road is good! Supermarket there too selling basics. Hotel is close to the beach and pretty central to lots of amenities.

Overall, I would never return to this hotel and wouldn’t recommend it to anyone. If you can’t eat the food and the drinks are all watered down then what is the point in it being all inclusive?! I don’t know why people rate this hotel, I really don’t. It needs massive investment in all areas and is just so rundown, shabby and dirty. I didn’t have high expectations for this hotel and, unfortunately, I was right!

2nd time visiting the hotel, very well located with short walk to the promenade and easy access to public transport. Hotel very clean, pool is lovely and plenty of sunbeds. Lots of options for food and drink. Lovely polite and helpful staff and entertainment team. Will be coming again in 2027