Golden Parnassus Resort and Spa

The resort is nice. I’m not horribly upset by updates or lack of, I just want to be comfortable. That being said the lobby was nice, big and pretty. Not the best I’ve seen not the worst. My room was basic, no pictures, no warm and fuzzies. The air conditioning did not keep up. I could feel other rooms air coming out from below the door as I passed and it was amazing. My room was a steady 77-78. I asked for a fan and did complain. They sent someone to check but I never heard anything else. It was still miserable in there. Two free bottles of water everyday but no snacks, no coffee in the room. Ice buckets but couldn’t find the ice machine anywhere. No fridge. No hammock on the balcony. Did have a great view of the sunset (I picked the lagoon view just for this reason) One elevator was broken the whole time the other was sketchy at best and completely broke one evening. Walking up and down to the 5th floor was completely crazy. The food was horrible. Breakfast was the best and I had the same thing everyday. French toast and fruit. The day I did have the buffet for lunch I couldn’t figure out what I was eating. Was is supposed to be hot or cold? Wasn’t sure. I was very upset about the food. I had the sushi place twice. Way too much rice. I picked it apart. I didnt understand the menu, probably my bad. I guessed and ordered the meuchi rocoto and some sushi rolls. It took so long for the meuchi rocoto to come after the sushi I completely forgot I ordered it and almost left. Glad she stopped me because it was the best thing I ate the whole trip. I ordered room service one night nachos and cheese cake. Woke up at 3am vomiting. The entertainment started at 9 or 930. I wake up at 530 every day for work so that was very late for me. Just my point of view. Besides the night entertainment that I never seen there was absolutely zero during the day. The music was American country and at such a low volume I could barely hear it. Not a fun vibe at all. My first day there was a bubble party in the pool (Saturday). I did see some kind of workout water class on one afternoon. No calendar telling you what was happening from day to day or what the buffet was serving. I guess you walk in and around then leave? I felt it was rude to do that. Little snack stand by the pool had okay food. Chips and cheese, hamburgers or hotdogs, tacos after 6. The good parts. The people were amazing. So nice and kind. Everyone had a smile and said hi. The ladies at the spa were very kind and help me with my Spanish. I enjoyed that a lot. Tania and Anahi. (I hope I got that correct.)The water pressure was great. The bed was soft. The towels were really plushy. They have an AMSTAR consultant on the premises everyday. I liked that. The resort did have a menu up of how much a taxi would cost to each place. That was also very helpful. They did assist me with a taxi. I will not return.

I have been to this resort 4 times now. The employees are the friendliest & really make the trip worthwhile. Actually, Jose & Fozie even remembered me from 4 yrs. ago and welcomed me back. I just love these guys. They both work at the bars (pool, beach & lobby). I also need to include Pedro, Tamaliel & Oscar in the restaurants & Silberio & Eldo, the Bell Boys. The manager (& I can't remember his name & I'm sorry about that} was awesome in helping me to check in early for our flight & get the time that Amstar would be picking us up. He was just so nice. I know there were others that I don't remember the names but just know they were all the best!!! The food in all the restaurants was excellent, especially the seafood restaurant, Pier 12. We also ate at The Old Barn (steak) & Sumo (Japanese). The buffet was good & we had breakfast there. Everything is close by. The beach is beautiful. The only think I was disappointed in was they did not have a show every night like they used too so we hung out at the pool bar (right in front of the ocean) & open till 1 AM. We did see 3 shows out of the 7 nights we were there & they were great. We had a beautiful view of the ocean from our balcony which I loved. My friend & I plan on going back there again very soon. I would recommend this place to anyone.